• Go to the plugin in your BigCommerce dashboard.
• After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
• Then, go to Configurations from the main menu.

• Scroll down to find RFM Settings (Manage ROI Tracking).
• Finally, set RFM ratings as per choice.

The post How to select RFM ratings for the segmentation of contacts? appeared first on MakeWebBetter Support.

• Go to the plugin in your BigCommerce dashboard and then navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
• Then, click the Configuration button from the main menu of the plugin.

• Find the ROI Calculation Setting by scrolling down.
• Here, you can choose the deal stage/order status that you want to consider calculating ROI for

The post How do I enable the ROI calculation for completed deals? appeared first on MakeWebBetter Support.

• Go to the plugin in your BigCommerce dashboard and then navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
• Then, click the Configuration button from the main menu of the plugin.
• Then, scroll to the bottom and click Reconnect your HubSpot portal will be disconnected from the plugin.

Please Note: It will erase all the data from the plugin you’ve synced from the wrong HubSpot account.

After disconnecting the account,

• Click on the Connect Your Account button on the plugin to connect to the portal you like.
• Select the portal you want to connect and click on Choose Account button. That’s it.

The post I linked the wrong account in the integration plugin. How do I fix it and add my HubSpot account? appeared first on MakeWebBetter Support.

1. Go to the plugin in your BigCommerce dashboard.
2. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
   
3. Then, click the Logs Details button from the main menu of the plugin.
   

4. There, you’ll be able to view the sync log of objects (products, contacts, and Deals).
5. For additional information, click on Details and there you can access the data on External Object ID, Request & Response code.

   Moreover, if you come across any data that is not synced in HubSpot. You can simply use the date range functionality in the Contacts and Deals tab respectively. Any non-synced data will be synced automatically.

The post What can be done if data is not syncing properly in HubSpot? appeared first on MakeWebBetter Support.

The rest of the workflows unlock automatically. Once you get an abandoned cart in your BigCommerce store, the respective workflow will activate itself. Similarly, upon receiving your orders in your BigCommerce store, After-order workflows and Order Recency workflows will unlock.

For this,

1. Go to the plugin in your BigCommerce dashboard.
2. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
3. Then, go to HubSpot from the main menu and choose Import/Export from the drop-down.

       4. All the workflows are listed here.
       5.Then, simply click Create right next to the respective workflow and the workflow will be created in your linked          HubSpot account.

The post How to enable all workflows in this integration? appeared first on MakeWebBetter Support.

The post Does the free trial allow all the functionalities of the integration plugin full-version? appeared first on MakeWebBetter Support.

1. Go to the plugin in your BigCommerce dashboard.
2. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
3. Then, go to HubSpot from the main menu and choose Import/Export from the drop-down.
   
4. Then choose the data time that you want to import i.e. Products, Orders, & Customers.
5. Set the time period in the Select Date Range tab.
6. Finally, click the Import Data Now button and the unsynced contacts that were created during that period would be queued for syncing.

   Tip: If you have huge numbers of contacts and require faster synchronization, connect with us for the same.

The post Can I export old/previous users from BigCommerce to HubSpot after setting up the plugin? appeared first on MakeWebBetter Support.

1. Go to the plugin in your BigCommerce dashboard.
2. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
3. Then, go to Configurations from the main menu.
4. Scroll down and find Map Deal Stage with HubSpot Pipeline.
   
   
5. Choose the right HubSpot Deal Stage which closely matches with the BigCommerce Order Status.
6. Once done, click Save at the button of the deal mapping section.

If you become unsure of anything here, then you can always use the Reset to Default Mapping. The option is right next to the Save button.

The post Why I’m unable to view the BigCommerce order information in HubSpot’s sales dashboard? appeared first on MakeWebBetter Support.

• Go to the plugin in your BigCommerce dashboard.
• After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
• Then, go to Configurations from the main menu.

• Inspect if all the checkboxes are marked as above.

The post How do I check if Auto-Sync is not working properly? appeared first on MakeWebBetter Support.