hubspot bigcommerce knowledgebase queries | MakeWebBetter Tue, 05 Dec 2023 07:08:08 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.6 https://support.makewebbetter.com/wp-content/uploads/2020/04/cropped-mwb-512-32x32.png hubspot bigcommerce knowledgebase queries | MakeWebBetter 32 32 I linked the wrong account in the integration plugin. How do I fix it and add my HubSpot account? https://support.makewebbetter.com/hubspot-apps/i-linked-the-wrong-account-in-the-integration-plugin-how-do-i-fix-it-and-add-my-hubspot-account/ Tue, 20 Jun 2023 13:22:14 +0000 https://support.makewebbetter.com/?post_type=epkb_post_type_6&p=5598 You can simply remove the account and add a new one. If you’ve connected the wrong HubSpot account (or portal) with our HubSpot BigCommerce integration, follow the below steps to fix it: Go to the plugin in your BigCommerce dashboard and then navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard. Then, click the […]

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]]> You can simply remove the account and add a new one. If you’ve connected the wrong HubSpot account (or portal) with our HubSpot BigCommerce integration, follow the below steps to fix it:

  • Go to the plugin in your BigCommerce dashboard and then navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
  • Then, click the Configuration button from the main menu of the plugin.
  • Then, scroll to the bottom and click Reconnect your HubSpot portal will be disconnected from the plugin.

wrong account

Please Note: It will erase all the data from the plugin you’ve synced from the wrong HubSpot account.

After disconnecting the account,

  • Click on the Connect Your Account button on the plugin to connect to the portal you like.
  • Select the portal you want to connect and click on Choose Account button. That’s it.

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]]> What can be done if data is not syncing properly in HubSpot? https://support.makewebbetter.com/hubspot-apps/what-can-be-done-if-data-is-not-syncing-properly-in-hubspot/ Tue, 20 Jun 2023 09:01:29 +0000 https://support.makewebbetter.com/?post_type=epkb_post_type_6&p=5594 You have LOGS. For every attempted sync there will be an entry in the logs and if somehow there is an error in any sync it will be displayed with status in the LOGS only. Go to the plugin in your BigCommerce dashboard. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard. […]

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]]> You have LOGS. For every attempted sync there will be an entry in the logs and if somehow there is an error in any sync it will be displayed with status in the LOGS only.

  1. Go to the plugin in your BigCommerce dashboard.
  2. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.

    hubspot bigcommerce dashboard
  3. Then, click the Logs Details button from the main menu of the plugin.

    sync logs

  4. There, you’ll be able to view the sync log of objects (products, contacts, and Deals).
  5. For additional information, click on Details and there you can access the data on External Object ID, Request & Response code.

    Moreover, if you come across any data that is not synced in HubSpot. You can simply use the date range functionality in the Contacts and Deals tab respectively. Any non-synced data will be synced automatically.

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]]> How to enable all workflows in this integration? https://support.makewebbetter.com/hubspot-apps/how-to-enable-all-workflows-in-this-integration/ Tue, 20 Jun 2023 08:41:13 +0000 https://support.makewebbetter.com/?post_type=epkb_post_type_6&p=5588 Even in the trial period, you get all the functionalities including workflows. You get workflows ready-to-create in HubSpot for converting MQL to the Customer lifecycle stage and for first customers, 2nd order, 3rd order, and ROI calculation. The rest of the workflows unlock automatically. Once you get an abandoned cart in your BigCommerce store, the […]

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]]> Even in the trial period, you get all the functionalities including workflows. You get workflows ready-to-create in HubSpot for converting MQL to the Customer lifecycle stage and for first customers, 2nd order, 3rd order, and ROI calculation.

The rest of the workflows unlock automatically. Once you get an abandoned cart in your BigCommerce store, the respective workflow will activate itself. Similarly, upon receiving your orders in your BigCommerce store, After-order workflows and Order Recency workflows will unlock.

For this,

  1. Go to the plugin in your BigCommerce dashboard.
  2. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
  3. Then, go to HubSpot from the main menu and choose Import/Export from the drop-down.

hubspot bigcommerce workflow

       4. All the workflows are listed here.
       5.Then, simply click Create right next to the respective workflow and the workflow will be created in your linked          HubSpot account.

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