bigcommerce product sync Tue, 05 Dec 2023 07:10:27 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.6 https://support.makewebbetter.com/wp-content/uploads/2020/04/cropped-mwb-512-32x32.png bigcommerce product sync 32 32 What can be done if data is not syncing properly in HubSpot? https://support.makewebbetter.com/hubspot-apps/what-can-be-done-if-data-is-not-syncing-properly-in-hubspot/ Tue, 20 Jun 2023 09:01:29 +0000 https://support.makewebbetter.com/?post_type=epkb_post_type_6&p=5594 You have LOGS. For every attempted sync there will be an entry in the logs and if somehow there is an error in any sync it will be displayed with status in the LOGS only. Go to the plugin in your BigCommerce dashboard. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard. […]

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]]> You have LOGS. For every attempted sync there will be an entry in the logs and if somehow there is an error in any sync it will be displayed with status in the LOGS only.

  1. Go to the plugin in your BigCommerce dashboard.
  2. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.

    hubspot bigcommerce dashboard
  3. Then, click the Logs Details button from the main menu of the plugin.

    sync logs

  4. There, you’ll be able to view the sync log of objects (products, contacts, and Deals).
  5. For additional information, click on Details and there you can access the data on External Object ID, Request & Response code.

    Moreover, if you come across any data that is not synced in HubSpot. You can simply use the date range functionality in the Contacts and Deals tab respectively. Any non-synced data will be synced automatically.

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]]> How do I check if Auto-Sync is not working properly? https://support.makewebbetter.com/hubspot-apps/how-do-i-check-if-auto-sync-is-not-working-properly/ Tue, 20 Jun 2023 07:34:47 +0000 https://support.makewebbetter.com/?post_type=epkb_post_type_6&p=5578 To check if the auto sync is enabled for contacts/products/orders. Go to the plugin in your BigCommerce dashboard. After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard. Then, go to Configurations from the main menu. Inspect if all the checkboxes are marked as above.  

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]]> To check if the auto sync is enabled for contacts/products/orders.

  • Go to the plugin in your BigCommerce dashboard.
  • After this, navigate to Apps > HubSpot Integration by MakeWebBetter > Dashboard.
  • Then, go to Configurations from the main menu.

hubspot bigcommerce integration auto sync

  • Inspect if all the checkboxes are marked as above.

 

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