I’ve completed the setup process but real-time user data is not syncing properly in Mautic. Why?
Please make sure you have completed the fields set up for the plugin. We have two methods for syncing the data over Mautic.
Real-time Sync:- You need to select the Instant Sync option in plugin -> Setting Tab -> General Setting option -> select Instant Sync option -> click Save . Then your Contacts will sync instantly. You can test the sync by creating a test user in your admin.
In Every 5 minutes:- In Every 5 minutes sync will be done every 5 minutes so make sure that you wait for that much time. Also please assure the WordPress Cron is enabled on your site and works properly. Go to Plugin -> Setting Tab -> General Setting option -> select In Every 5 Minutes Sync option -> click Save.