Frequently Asked Questions [WooCommerce Plugins] - MakeWebBetter Support

Do you provide discounts or offers during product purchase?

sanjeevmaurya — Mon, 15 Jun 2020 11:16:38 +0000

Yes, we do provide discounts and offers to our customers during the festive season and special occasions. We also provide some special deals on specific products to encourage our customers and let them save some amount for the whole season.

You may check MakeWebBetter offers page for discounts and coupons on WooCommerce Plugins and services.

If you need any special discounts. Feel free to contact our support team and submit your query.

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How can I test the plugin features before purchasing it?

sanjeevmaurya — Mon, 15 Jun 2020 11:15:03 +0000

You can request a personalized plugin demo to test the features of the plugin before its purchase. Request your personalized demo using these steps.

1. Visit the product page of the plugin you want to purchase.
2. Click on the demo button to review the plugin.
3. Chat on Skype if you have queries.

If you’re facing issues. Feel free to contact our support team and submit your query.

You can contact our support members on Skype to get your personalized demo.

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From where can I log in on the MakeWebBetter site?

sanjeevmaurya — Mon, 15 Jun 2020 11:11:44 +0000

Use the steps to log in to the MakeWebBetter site.

1. Type MakeWebBetter on your browser.
2. Visit the homepage of MakeWebBetter.
3. Go to the footer section > My Account.
4. Enter your email address and password.
5. Click on the login button.
6. A notification appears that you’ve logged in successfully.

You can also log in directly using the given link –

My Account

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Can I test the plugin on my site before purchasing the plugin?

sanjeevmaurya — Mon, 15 Jun 2020 11:07:30 +0000

No, you can’t install any premium version of the plugin before its purchase. But we understand your concern, and thus, we can help you create the same environment that our plugin offers so that you can test plugin responsiveness before its purchase.

You may use some of our Free WooCommerce and WordPress Plugins to test our quality and features of extensions.

If you’re facing issues. Feel free to contact our support team and submit your query.

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What is your refund policy I want to see before purchasing the plugin?

sanjeevmaurya — Mon, 15 Jun 2020 11:04:48 +0000

You need to request your refund within 30-days from your original purchase date. After receiving your refund request, we’ll analyze the issue and try to fix it. In case we fail to solve the issue, we’ll process your refund. To get your refund, you need to stay calm and communicate with our support members.

According to the refund policy, you can get your refund only if we don’t provide the features mentioned in our manual.

Click here to see our refund policy.

If you’re facing issues. Feel free to contact our support team and submit your query.

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How can I update my account email address?

sanjeevmaurya — Mon, 15 Jun 2020 11:03:56 +0000

If you want to update your email address, then you need to contact our support members at (support@makewebbetter.com). If desired, you can also interact with our support members on Skype to get your answers in real-time. To update your email address, we need your existing and new email id.

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How can I reset my account password?

sanjeevmaurya — Mon, 15 Jun 2020 11:02:59 +0000

Use the listed steps to reset your password.

1. Go to the My Account section.
2. Enter your registered email address.
3. Click on the lost password button.
4. Check your email and use the password reset link to update your password.

Note– The password reset link will be sent to your registered email address. In case you don’t use that account anymore, you need to connect with support members to get your password reset link.

If you’re facing issues. Feel free to contact our support team and submit your query.

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Where can I find my plugin zip file?

sanjeevmaurya — Mon, 15 Jun 2020 11:00:49 +0000

1. Login into your MakeWebBetter account.
2. Go to the My Account > Download section.
3. Now download the zip file of the plugin you’ve purchased.

If you’re facing issues. Feel free to contact our support team and submit your query.

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I am not able to validate the license key, it’s showing “license verification unsuccessful”.

sanjeevmaurya — Mon, 15 Jun 2020 10:58:34 +0000

There can be several reasons for this “unsuccessful license” notification. In such situations, you need to contact our support members. They can help you identify and resolve the issue.

If you’re facing issues. Feel free to contact our support team and submit your query.

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Are all your plugins compatible with third-party plugins and themes?

sanjeevmaurya — Mon, 15 Jun 2020 10:54:12 +0000

To make your store flexible and responsive, we do provide integration with third-party plugins and themes.

If you’re facing issues related with compatibility. Feel free to contact our support team and submit your query.

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