Why are my deal stages not mapping correctly?

Firstly, confirm whether HPOS is enabled—if it is, you need the HPOS Compatibility Add-on.

If your deals are still not syncing but deal stages aren’t mapping, then conduct a quick audit:

  • Start by re-authorizing your HubSpot account using a Super Admin. This will help refresh API permissions and resolve many common syncing issues.
  • Next, check if custom order statuses (created via third-party plugins) are correctly mapped in WooCommerce.

order status mapping deal

If deal stages are mapped to custom WooCommerce order statuses, but those statuses aren’t syncing with HubSpot, manual intervention. Connect with our HubSpot experts for any assistance 24*7.

In case, you’ve recently modified deal stages in HubSpot, refresh the pipeline in your WooCommerce plugin settings to ensure updates are reflected properly.

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